If you ordered an item that is the wrong size or prefer to exchange it for another item, please email firstname.lastname@example.org with the subject line "Exchange." Please include a copy of your original receipt.
Note: Items that have been discontinued or sold out since your order will need to be exchanged for a current product. Please note that product must be in re-sellable condition*. Additional shipping costs may apply. Sale items will be exchanged for the same item (if available) or the value when purchased credited toward other merchandise.
If within 30 days of delivery you are not satisfied with your product you may return for a full refund or exchange for equal value. Shipping charges are nonrefundable. Please note that refunds may take up to 30 days from our receiving of the product. Product must be in re-sellable condition* and must be accompanied by original receipt. Email email@example.com with the subject line "Return" please include the reason for your return and your original reciept.
*Re-sellable condition means what it sounds like. We need to be able to resell the item. No stains, no additional holes where there were no holes before, you know the drill.